What Our Client Says
This campaign not only elevated our brand presence across APAC but delivered tangible business results. By identifying and addressing the rebooking paradox, we’ve opened meaningful conversations with hoteliers about the role of technology in driving guest loyalty and revenue. The 20% uptick in our pipeline demonstrates the campaign’s real commercial impact
Client Challenge
Agilysys, a NASDAQ-listed hospitality software provider and market leader in North America, needed to establish its presence in the Asia-Pacific market. While the company had a strong track record of optimising guest experiences and boosting hotel revenue, it faced the challenge of building brand awareness and generating qualified leads in the APAC region.
The Champion Approach
We developed an integrated campaign centred around original research that identified “The Rebooking Paradox” – a phenomenon where high guest satisfaction doesn’t necessarily translate into repeat bookings. The campaign:
- Conducted comprehensive research across APAC markets tapping into the challenges and pain points faced by APAC travellers
- Generated headlines that stood out in a crowded editorial ecosystem, that captured the attention, and the mind share of our target audience
- Created compelling thought leadership content that supported Agilysys’ positioning as a trusted advisor
- Executed a strategic media relations programme