And just like that, the first month of 2022 is over. January provides us with a chance to get excited about the prospect of a new year and new opportunities. Our clients shared this feeling, with many exploring their predictions for 2022, as well as providing valuable insights into how 2021 shaped the progress we expect to see in the technology industry.
Topics covered this month include how the role of the CIO has changed, how can IoT be used to help relieve the pressure in the supply chain and the emergence of graphene in textiles. Read more in January’s Coverage Highlights:
A Time to take Stock (Page 144)
The pandemic threw the global supply chain into a whirlwind as demand for certain products skyrocketed and labour shortages hit every industry. Marcus Jeffery, Territory Manager UK&I at Ivanti Wavelink featured in Fastener and Fixer Magazine to talk about how implementing IoT into supply chains will help ease the strain by quickly identifying issues to ensure that they are rectified, as well as how IoT will also simplify tasks, improving worker productivity and combatting the labour shortages.
Gartner research suggests that investment in AI from Communication Services Providers (CSP’s) will grow from 30% in 2020 to 70% in 2025 to handle ever-developing networks. TM Forum’s VP of Customer Experience, AI and Data, Aaron Boseman Patel, shared how he believed CSPs can develop next-generation networks in January’s edition of Technology Record.
Now that Christmas has passed, retailers are faced with another harsh reality: January returns. Alongside the ongoing supply chain issues and labour shortages, retailers are managing an influx of return requests, putting additional strain on fulfilment centres. Akash Gupta, CTO of GreyOrange, featured in Retail Week discussing how AI and robotics can aid retailers fighting the peak in reverse logistics. When integrated into returns operations robotics can process returns faster, allowing for inventory to be resold faster, meaning that brands can reprioritise their staff away from menial tasks.
January also saw HeleCloud announce that it is now an Amazon Web Services (AWS) managed service provider partner. The partnership reinforces HeleCloud’s expertise in providing end-to-end AWS solutions to customers who are at any stage of their cloud adoption journey. The announcement was covered by Threat Technology.
Clothes made with graphene are pioneering the sustainability push for the textiles industry. Versarien’s partnership with Superdry was discussed in an interview with CEO Neill Ricketts and World Textile Information Network, as Neill explored the potential for graphene in the clothes we wear. Graphene is being used by Superdry to create heat conductive garments to keep the user warm whilst also increasing the durability of the garment.
Results from Logicalis’ Global CIO Survey found that the pandemic has fundamentally changed the role of the CIO. Toby Alcock, Logicalis CTO, discussed the findings in Information Age, explaining that the last two years have seen CIOs focus more on digital transformation as many day-to-day activities moved to virtual settings. Toby went on to explore the fact that CIOs are interacting more with customers to develop platforms that solve key challenges they are facing.
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